What ProcessX Adds to ServiceNow
“I’ve collaborated with USDM for many years, and choosing ProcessX to enhance our ServiceNow investment was the right decision. Through the collaboration of our forward-thinking IT and quality teams, we recognized the benefits of using ProcessX to automate and modernize our software development lifecycle (SDLC). Since its deployment, we’ve reduced our initial deliverable cycle times by up to 75%, from 70 days to just 17.5 days. USDM has been a reliable partner, helping us accelerate compliance, reduce manual processes, and transition to a more intelligent, AI-enabled quality culture.”
Senior Manager, ServiceNow COE
Abbott Laboratories
Don’t Automate Old Workflows. Reimagine them!
Adopt Validated
GxP Workflows
Ideal for:
Build Your Own
GxP Processes
Ideal for:
Pre-Validated Solutions for
Validation Lifecycle Management
ProcessX simplifies and streamlines validation and digitizes the entire SDLC- from
system onboarding to change management to system de-commissioning.
With built-in risk assessments, change control, and GAMP-compliant workflows, VLM delivers audit-ready documentation, eliminates manual errors, and keeps you continuously compliant with 21 CFR Part 11. Go live in under 6 weeks with pre-built templates, automated validation artifacts, and optional historical data import. Pair with USDM Cloud Assurance for turnkey compliance with every vendor release—no manual validation required.
Built on proven life sciences delivery
900+
Life sciences companies trust USDM
25+
Years of unmatched GxP expertise
6-12
Weeks to deploy — not months
75%
Reduction in validation burden
In Our Customer’s Words
“We needed an e-signature customization for our ServiceNow environment to be Part 11 compliant, and we spent months researching solutions to figure out how to solve that challenge. What we found is that there is only one solid way to deal with GxP processes in ServiceNow, and that is ProcessX. ProcessX creates a validated environment that meets our 21 CFR Part 11 requirements, and allowed us to consolidate our ITSM, and digitize forms and processes. Additionally, the Process X automated testing and end-to-end compliance approach makes accepting ServiceNow upgrades and change management seamless. We were able to plan, document, perform, and test our upgrade in a matter of days.”
Revance Therapeutics
“ProcessX was a big step forward in getting us on ServiceNow and ready for commercialization. The pre-configured workflows significantly streamlined our processes, while the Part 11 compliant approvals and validation ensured we met regulatory requirements effortlessly. Additionally, the managed services eliminated the need for a large team, reducing overhead costs and enhancing efficiency. Working with USDM was a true pleasure. Their expertise and support made the entire implementation process smooth from start to finish.”
Mid-size Biopharma
“I’ve collaborated with USDM for many years, and choosing ProcessX to enhance our ServiceNow investment was the right decision. Through the collaboration of our forward-thinking IT and quality teams, we recognized the benefits of using ProcessX to automate and modernize our software development lifecycle (SDLC). Since its deployment, we’ve reduced our initial deliverable cycle times by up to 75%, from 70 days to just 17.5 days. USDM has been a reliable partner, helping us accelerate compliance, reduce manual processes, and transition to a more intelligent, AI-enabled quality culture.”
Abbott
ITSM Challenges
Traditional IT Service Management (ITSM) platforms aren’t built for GxP demands — change requests often require duplicate entry into both IT and Quality systems, collaboration is hampered, approvals drag and audit risk looms. Download these case studies to read real case studies and outcomes delivered with ProcessX
Request a Demo
Experience how ProcessX can simplify your GxP processes, improve operational efficiency, and
ensure compliance with confidence. Our team will walk you through a tailored demo that highlights
how ProcessX fits your organization’s unique needs.
