Legal · Website terms
Terms of use
US Data Management, LLC and its subsidiaries and affiliates, doing business as USDM Life Sciences ("USDM Life Sciences", "USDM", or "we"), provide processx.com (the "Site") subject to these Terms of Use ("Terms"). By accessing or using processx.com, you agree to be bound by these Terms and our Privacy Policy.
Effective November 11, 2026
Product descriptions and no regulatory or legal advice
Content on processx.com—including workflow specifications, illustrative ServiceNow record examples, and technical guides covering 21 CFR Part 11, EU Annex 11, FDA Computer Software Assurance (CSA), GMP/GCP/GLP predicate rules, and AI governance—is published for general informational and product-evaluation purposes only.
Nothing on this Site constitutes legal advice, formal regulatory counsel, or an inspection guarantee. Regulated life sciences organizations remain accountable under applicable law for qualifying their vendors, defining intended use, validating configured workflows inside their own environment, and executing regulated quality decisions.
Licensing of the ProcessX ServiceNow application and delivery of USDM Life Sciences implementation, validation, or managed operations services are governed exclusively by separate written master agreements, statements of work, and order forms executed between your organization and USDM Life Sciences.
Ownership of content and trademarks
All text, technical guides, visual design, interface representations, graphics, logos, and code on processx.com are the property of US Data Management, LLC ("USDM Life Sciences") or its licensors and are protected by copyright, trademark, and other intellectual property laws.
ProcessX and USDM Life Sciences are trademarks or service marks of US Data Management, LLC. ServiceNow, the Now Platform, and related marks referenced on this Site are trademarks of ServiceNow, Inc., used strictly to identify platform compatibility. Customer names and attributed statements appear with permission solely to describe historical engagement outcomes.
You may view, link to, and print pages from processx.com for internal, non-commercial business evaluation of ProcessX, provided you do not modify the materials, strip copyright or attribution notices, or republish site content as your own.
Permitted use and security boundaries
You agree not to use processx.com for any unlawful purpose; interfere with or disrupt the Site, its hosting infrastructure, or its rate-limiting rules; submit false, impersonated, or automated spam entries to the working-session endpoint; probe or attempt to bypass security controls; or transmit malicious code.
Illustrative record IDs, workflow states, and agent logs displayed on processx.com represent demonstration scenarios and contain no customer or patient data.
Disclaimer of warranties and limitation of liability
THE SITE AND ALL INFORMATION ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. USDM LIFE SCIENCES DOES NOT WARRANT THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, US DATA MANAGEMENT, LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THIS SITE OR RELIANCE ON ITS INFORMATIONAL CONTENT.
Indemnification and copyright notices
You agree to indemnify, defend, and hold harmless US Data Management, LLC and its officers, directors, employees, and agents from and against claims, liabilities, damages, losses, and reasonable expenses arising out of your violation of these Terms or misuse of the Site.
Written notices of claimed copyright or intellectual property infringement conforming to 17 U.S.C. § 512(c)(3) may be sent to: Legal Department, US Data Management, LLC, 535 Chapala St., Santa Barbara, CA 93101, USA · processx@usdm.com.
Governing law, modifications, and contact
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles, and any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Santa Barbara County or the Central District of California.
USDM Life Sciences may revise these Terms from time to time by posting updated Terms on processx.com with a revised effective date. Continued use of the Site after an update constitutes acceptance of the revised Terms. For questions regarding these Terms, contact Legal Department, US Data Management, LLC, 535 Chapala St., Santa Barbara, CA 93101, USA, or write to processx@usdm.com.