It was probably the fastest project I’ve ever done in my life,

and it was rewarding. We really want to thank USDM for all of

their help and guidance in getting this ramped up.

John Savage, Senior Director IT & R&D,
Turning Point Therapeutics
• BUILD-YOUR-OWN OR OUT-OF-THE-BOX WORKFLOWS FOR LIVE SCIENCES

Don’t Automate Old Workflows. Reimage them!

ProcessX leverages ServiceNow’s best-in-class workflow management platform, makes it 21 CFR Part 11 compliant and extends it for GxP processes. Choose your path forward with Out-of-the-Box, validated workflows or build your own GxP-compliant workflows with USDM’s expert guidance.

Build Your Own

GxP Workflows

Expert guidance from USDM helps simplify, streamline, and modernize your workflows with digital precision.

Re-engineer legacy workflows with USDM’s GxP process experts

Eliminate complexity caused by audits, CAPAs, and outdated systems

Modular, validated workflows tailored to your business needs

Optional AI for continuous improvement and proactive risk detection

Citizen Development program for sustainable, long-term transformation

Ideal for:

Organizations modernizing legacy systems and building future-ready, intelligent compliance operations.

Adopt Validated
GxP Workflows

Based on regulated industry expertise, this solution enables teams to be operational in weeks—not months.

Pre-built, GxP-compliant workflows for IT, Quality, Manufacturing, R&D, and Post-Market

Fully validated with audit-ready documentation included

Optional AI insights improve efficiency, quality, and proactive decision-making

Ideal for:

Teams seeking fast time-to-value, built-in compliance, and scalable digital process excellence.
• BUILD FOR LIFE SCIENCES

Pre-Validated Solutions for

Pharma 4.0 & Quality 4.0

Out-of-the-Box GxP Workflows Ready to Deploy with Human-in-the-Loop AI insights.
Regulated ITSM
Centralized IT asset management with compliant Incident, Change, User Provisioning, Periodic Review, and Regulatory Applicability workflows.
Digital Quality
Manage Deviations, CAPAs, product quality reviews, risk assessments, supplier audits, and regulatory inspections in one platform.
Manufacturing Digitization
Digitize GMP shop floor operations, including logbooks, asset tracking, maintenance, calibration, and equipment qualification workflows.
Adverse Event / Complaint Tracking (Post-Market)
Capture Adverse Events through patient portals, call center intake, email, fax, and automate case intake and tracking.
Validation Lifecycle Management
Automate the SDLC and manage validation artifacts, requirements, risks, testing activities, and automated test execution digitally.
• FEATURES AND FUNCTIONALITY

Why Choose ProcessX?

Unlock powerful tools to streamline compliance, automation, and workflow management.
Quality
Quality by design in a single source of truth.
Compliance
USDM's industry standard validation accelerates initial deployment and maintenance.
Deploy
Rapid citizen development in low code / no code platform.
Integrate
Open API enables seamless enterprise integrations.
Scale
Easily maintain, enhance, and scale with trusted ServiceNow platform.
AI Insights
Human-in-the-Loop insights empower approvers.
• SEAMLESS INTEGRATION WITH LEADING APPLICATIONS

Validation Lifecycle Management & Test Automation

ProcessX simplifies validation and automates compliance across the entire SDLC.


With built-in risk assessments, change control, and GAMP-compliant workflows, VLM delivers audit-ready documentation, eliminates manual errors, and keeps you continuously compliant with 21 CFR Part 11. Go live in under 6 weeks with pre-built templates, automated validation artifacts, and optional historical data import. Pair with USDM Cloud Assurance for turnkey compliance with every vendor release—no manual validation required.

• TRUSTED BY INDUSTRY LEADERS

In Our Customer’s Words

Discover how ProcessX has transformed compliance and operational efficiency for our customers in the life sciences industry.

“We needed an e-signature customization for our ServiceNow environment to be Part 11 compliant, and we spent months researching solutions to figure out how to solve that challenge. What we found is that there is only one solid way to deal with GxP processes in ServiceNow, and that is ProcessX. ProcessX creates a validated environment that meets our 21 CFR Part 11 requirements, and allowed us to consolidate our ITSM, and digitize forms and processes. Additionally, the Process X automated testing and end-to-end compliance approach makes accepting ServiceNow upgrades and change management seamless. We were able to plan, document, perform, and test our upgrade in a matter of days.”

Mitch Cullins, Senior Director IT

Revance Therapeutics

“ProcessX was a big step forward in getting us on ServiceNow and ready for commercialization. The pre-configured workflows significantly streamlined our processes, while the Part 11 compliant approvals and validation ensured we met regulatory requirements effortlessly. Additionally, the managed services eliminated the need for a large team, reducing overhead costs and enhancing efficiency. Working with USDM was a true pleasure. Their expertise and support made the entire implementation process smooth from start to finish.”

Gabe Peterson
Gabe Peterson, Vice President Information Systems & Informatics

Mid-size Biopharma

“I’ve collaborated with USDM for many years, and choosing ProcessX to enhance our ServiceNow investment was the right decision. Through the collaboration of our forward-thinking IT and quality teams, we recognized the benefits of using ProcessX to automate and modernize our software development lifecycle (SDLC). Since its deployment, we’ve reduced our initial deliverable cycle times by up to 75%, from 70 days to just 17.5 days. USDM has been a reliable partner, helping us accelerate compliance, reduce manual processes, and transition to a more intelligent, AI-enabled quality culture.”

Robert Sklenar, Senior Manager, ServiceNow COE

Abbott

Request a Demo

Experience how ProcessX can simplify your GxP processes, improve operational efficiency, and

ensure compliance with confidence. Our team will walk you through a tailored demo that highlights

how ProcessX fits your organization’s unique needs.

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