Regulated ITSM
Discover how easy it can be to manage GxP systems, oversee the functional areas of IT, and support your Quality counterparts using one powerful platform
Organizations of all sizes struggle to manage cloud spending, technology bloat, and a lack of resources. Expanding ServiceNow to your GxP needs helps you control costs, decrease your IT footprint, and continue using familiar technology.
While managing GxP systems can be challenging for IT leaders, ProcessX enables them to automate regulated IT workflows and monitor application lifecycle management (ALM). It even has a regulatory applicability workflow that drives the GxP system assessment process.
To help users throughout the organization adopt and embrace the systems, ProcessX simplifies IT system management with features like:
- 21 CFR Part 11 and Annex 11 electronic signatures
- GxP data segregation and control
- Audit trail reports
Built on ServiceNow, ProcessX really can make it easy to manage your GxP—and non-GxP—systems. This graphic illustrates how ServiceNow and ProcessX work together to maintain a controlled IT system inventory and meet Quality regulatory requirements.
Contact us to learn how to extend your ServiceNow environment to include regulated IT workflows.
Regulated IT Workflows | GxP IT Service Management
System assessment is part of the ProcessX onboarding process, during which you’re prompted with questions about whether the system has an impact on product quality, efficacy, or patient safety. If it’s determined to be a GxP system, ProcessX updates the attributes and flags the system as GxP.
This assessment drives the process for regulated IT workflows, including:
- GxP Incident Management (ITSM)
- GxP Change Management (ITSM)
- Cybersecurity Incident (ITSM)
- Regulatory Applicability Assessment (CMDB)
- Application Lifecycle Management (ALM)
- User Access Provisioning
- Periodic Review
Benefits
If you have ServiceNow, you can easily extend your non-GxP environment to include GxP workflows. If you don’t have ServiceNow, you can access the Now platform through ProcessX—no additional license is needed. Either way, it’s a perfect pairing to help your organization:
- Maximizes the value of your existing ServiceNow platform
- Controls cloud costs with regulated and non-regulated IT workflows in one platform
- Provides an integrated approach to enterprise risk review and management
- Enables controlled GxP system inventory
Contact us to learn more.
Hear from USDMs co-founder, Vega Finucan about the challenges with managing several IT systems.
Want to hear more? Check out the on-demand webinar Automate Now | Best Practices for GxP Systems
Contact us today!
Fill out the form to contact us today about our regulated IT solutions with ProcessX
Built on the ServiceNow Platform
ProcessX started as GxP platform to extend ServiceNow ITSM and segregate that GxP data. If you have ServiceNow, don’t waste the effort to validate it and the painful process of release management for validated systems.
Adopt ProcessX ITSM for GxP. ProcessX covers all ITSM flows (incident, change, user access) for GxP systems. You get a single source of truth and one platform for GxP and non-GxP systems. Additional ProcessX ITSM flows include:
- Regulatory Applicability
- Assessment – assesses for GxP, SOX, etc
- Controlled GxP system inventory (for regulators)
- Periodic Review
- Paperless Validation / Test automation workflow
If you don’t have ServiceNow, adopt the ITSM for life sciences with ProcessX. No additional ServiceNow license is required.
Get in touch with our team to accelerate your digital transformation today.
