Beyond ITSM: ServiceNow as the Compliance Engine for Life Sciences

December 4, 2025
Lisa Om

USDM’s Compliant Contact Center delivers validated, 21 CFR Part 11 workflows on ServiceNow—automating intake, triage, and reporting for life sciences teams.

Beyond Automation: Orchestrating the Future of Validation with GenAI and ProcessX

July 13, 2025
Kevin Brown

Explore how GenAI and ProcessX enable compliant, AI-driven validation across Veeva and enterprise systems—moving beyond automation to orchestration.

Pharma 4.0: The Future of Life Sciences Manufacturing (and Why Quality 4.0 Must Lead the Way)

May 5, 2025
Vega Finucan

Discover how Quality 4.0 and Pharma 4.0 — the digital transformation of manufacturing — are changing life sciences, and how USDM helps companies embrace innovation with compliance.

Enabling Digital Quality & GxP Workflow Automation

November 4, 2024
Lisa Om

On-Demand: Explore how ServiceNow and USDM’s ProcessX are transforming compliance and operational efficiency in life sciences

Digital Quality Process Prevents Erroneous Releases and Avoids High-Risk Deviations

March 28, 2024
John Zhang

Discover more ways that automation dramatically improves cost savings, accuracy, and efficiency in GxP processes powered by ProcessX.

Applying Pharma 4.0 and GMP to Manufacturing Processes

November 7, 2023
Ryan McDonald

Explore the potential of AI, machine learning, and automation while supporting connectivity, data integrity, and digital quality in your organization.