Agentic AI in Regulated Environments: Governance Without the Bottleneck

March 10, 2026
Vega Finucan

Shadow AI is your biggest compliance risk. Learn how to deploy governed AI in regulated environments with audit trails, e-signatures, and FDA-ready controls.

Rethinking Workflow Design in Quality IT: The Untapped Opportunity for Operational Agility

January 22, 2026
Vega Finucan

Discover how life sciences organizations can overcome workflow fragmentation with smarter architecture. Learn why design—not just automation—unlocks scalable compliance and faster outcomes.

Beyond ITSM: ServiceNow as the Compliance Engine for Life Sciences

December 4, 2025
Lisa Om

USDM’s Compliant Contact Center delivers validated, 21 CFR Part 11 workflows on ServiceNow—automating intake, triage, and reporting for life sciences teams.

Transforming Regulated ITSM with ProcessX — A Scalable Compliance Engine

October 10, 2025
Lisa Om

Life sciences leader cuts compliance time by 75%, eliminates 4,200 redundant CMDB records, and builds scalable, audit-ready ITSM with ProcessX on ServiceNow.