AI-Enabled Life Sciences Workflows
Built on ServiceNow, engineered by USDM Life Sciences. Accelerate compliance, quality, and safety—without the paper chase.
Enabling Digital Quality & GxP Workflow Automation
This on-demand webinar explores how ServiceNow and USDM’s ProcessX are transforming compliance and operational efficiency.
“USDM brings a rare blend of GxP rigor and innovation. The addition of NowAssist puts best practice AI at our teams’ fingertips—always with the human checks regulators expect.”
"When it comes to Life Sciences, few know it better than USDM. Their 20+ years of focus in the life sciences industry is an unparalleled differentiator. No one understands our clients like USDM does!”
"I've collaborated with USDM for many years, and choosing ProcessX to enhance our ServiceNow investment was the right decision. Through the collaboration of our forward-thinking IT and quality teams, we recognized the benefits of using ProcessX to automate and modernize our software development lifecycle (SDLC). Since its deployment, we've reduced our initial deliverable cycle times by up to 75%, from 70 days to just 17.5 days. USDM has been a reliable partner, helping us accelerate compliance, reduce manual processes, and transition to a more intelligent, AI-enabled quality culture."
Audit‑Ready Workflows Designed for Life Sciences
Part 11 & Annex 11 eSignatures Out‑of‑the‑Box
Cut validation cycles by 75 %
30 + Pre‑built GxP
Processes
Deploy in weeks,
stay compliant for years
stay compliant for years
Continuous Validation & Automated Testing
Powered by AI recommendations and human‑in‑the‑loop reviews
From Now Platform to Regulated Solutions — at a Glance
A quick view of how standard ServiceNow products transform into validated, life‑sciences solutions inside ProcessX.
| SERVICENOW PRODUCT | PROCESSX SOLUTION | BENEFIT |
|---|---|---|
|
IT Service Management (ITSM) |
Regulated ITSM |
Resolve tickets & changes with 100 % audit trail |
|
IT Service Management (ITSM) |
Validated Lifecycle Management (VLM) |
Automate SDLC deliverables with turnkey validation |
|
Customer Service Management (CSM) |
Compliant Contact Center (Adverse Event Intake) |
Intake to triage in minutes — no missed deadlines |
|
Risk & GRC |
Third Party Risk Management (USDM Vendor Assessments) |
Automate vendor scoring & CAPA follow up |
|
Operational Technology (OT) |
GMP Asset & Process Digitalization |
Manage incidents, changes, user access on shop floor assets |
|
Clinical Device Management |
GCP Asset & Process Digitalization |
Maintain study critical devices with e signatures |
Why Choose ProcessX?
- Enterprise‑grade security & scalability (ServiceNow, Now Platform)
- AI‑powered recommendations (NowAssist) with human sign‑off
- USDM Cloud Assurance for continuous validation
- 25 + years of life‑sciences expertise
Ready to simplify your workflows? Request a Demo today.
Experience how ProcessX can simplify your GxP processes, improve operational efficiency, and ensure compliance with confidence. Our team will walk you through a tailored demo that highlights how ProcessX fits your organization’s unique needs.
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