Kelly Caruso

As the Director of Customer Success for ProcessX, Kelly is responsible for ensuring customer satisfaction and the successful delivery of ProcessX initiatives. With a passion for leveraging technology to drive digital transformation, Kelly focuses on understanding customer goals, objectives, needs, and challenges and empowers life sciences companies to become more efficient, data-compliant organizations. She collaborates with customers to drive innovation, create value, and solve complex business problems with ProcessX.

Kelly is a seasoned technology leader with more than 20 years of experience in life sciences. Her proven expertise in delivering strategic digital initiatives and transformative projects helps customers streamline processes and optimize performance across functional areas like sales, finance, supply chain, and R&D.