Maximizing ROI with the Common Service Data Model (CSDM)

May 2, 2025
John Zhang

Learn how life sciences organizations are using CSDM to automate operations, support compliance, and achieve measurable ROI through better alignment of IT and business strategy.

The Hidden Cost of Overcomplicated Workflows — and How to Fix Them

April 28, 2025
Vega Finucan

Discover why complex workflows create hidden compliance risks and how USDM’s ProcessX simplifies operations to achieve continuous audit readiness.

How Out-of-the-Box Validated Workflows Help Quality Teams Achieve Faster, Stronger Audit Readiness

April 21, 2025
Vega Finucan

Learn how ProcessX helps life sciences Quality teams modernize workflows, accelerate inspections, and stay audit-ready.

Unlocking the Power of ServiceNow’s Agentic AI in ProcessX

February 21, 2025
Vega Finucan

ServiceNow’s Agentic AI and ProcessX streamlines compliance, accelerate operations, and optimize workflows with intelligent automation.

Enabling Digital Quality & GxP Workflow Automation

November 4, 2024
Lisa Om

On-Demand: Explore how ServiceNow and USDM’s ProcessX are transforming compliance and operational efficiency in life sciences

Getting Started with the Common Service Data Model

September 23, 2024
John Zhang

ServiceNow Community MVP John Zhang helps to clarify the complexities of the common service data model, including definitions, relationships, and more.