A group is a set of users who share a common purpose. Members of groups may perform tasks such as approving events and performing impact assessments. Any business rules, assignment rules, system roles, or attributes that refer to the group automatically apply to all group members. For a group to be assigned to a ProcessX event or task, the group must contain the x_usdml_unifyevent.user role.
Refer to ServiceNow documentation for specific information on creating groups and adding group members and roles.
NOTE: ProcessX groups are not created by default during installation. The ServiceNow administrator must create groups for the company.